Contact us

We’re actively expanding our global reseller network. Our current Teledyne SevenCs resellers are listed below:

The SevenCs support department is open:

Support is available Monday to Friday (excluding public holidays in Hamburg): 
🕘 9:00 a.m. – 5:00 p.m. CET

Phone numbers and email address:

📞 Phone: +49 40 851 7240 
📠 Fax: +49 40 851 724 - 79 
📧 Email: [email protected] 

All communications must be in German or English.

For support issues, the customer service will require the following information:

• Name and version number of the product that causes problems/raises questions.
• What issue has occured?
• Error message with screenshot of the message.
• A brief description of what the user is trying to achieve and the process being followed.
• What hardware and operating system is being used? Does the same issue occur when using different hardware?
• Have there been any recent changes to the hardware or software?