SevenCs support customers receive operational support for their applications including assistance and help in using the software, error investigation, workarounds and fixes.
For support issues, the customer service will require the following information:
The SevenCs support department is open:
Phone numbers and email address:
To access our Customer Knowledge Base System please click here!
In addition, where applicable to the product and provided the customer has selected the optional update service, the software will be updated during the term of the support contract for any relevant and applicable changes in International Maritime Organisation (IMO) standards and regulations.